Friday, June 8, 2007

Dont' throw away your customers

Every day I am visiting a lot of websites and mostly the ordering pages; I can say that there are some webmasters that are totally ignore the customers they are serving.

For example, today I saw an ordering form which have the default quantity as zero ! Why would someone put the default quantity as zero? Believe me that I cannot answer to that question. Or maybe they really want to spend some money for a professional user testing service.

For all these king of webmasters, I have an advise: build the website and keep in mind that the website may be accessed by your grandmother (in this way, the usability is guaranteed)!

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